This is my overall portfolio, happy scrolling and reading! I am excited to add new testimonials below!

Hi, I am

Roselle

I am from the Philippines. I was in a BPO for 5years handled voice and non-voice customer service and sales account. I was part of Sales Training team for 3 years. I started my Freelance journey since June 2024 as a Training Coordinator. I am career and goal driven. Use me my skills! Hire me! I will treat your business as mine. Trust me, I don't want to see red in my graph too!

Short introduction, isn't? Well let's focus to what I can bring to the table. Book a discovery call now!

I can be your

Training and Development

Trainer 1

This was actually late, I had handled 5 classes already when the certification has been held. The certification program focuses on how to be a successful Facilitator. Even if it is a classroom or classroom set up. So yes, I am a certified Facilitator.

Coaching Certified

Feedback is a gift. As a Leader, it is one of our responsibilities to provide constructive feedback to our team. This is not about pointing out what is wrong, but how can we make it better.

Powerful Tools

Here are the tools I have mastered using to fulfill my responsibilities. As a part of Training and Development, we are creating materials like references, one pager and courses.

Next......

My HighLevel craft

From account set up, creating workflows and automation and more...

TESTIMONIALS

Hear what our clients are saying

Online Reputation Campaign

This is an actual review report. They only have 6 reviews in Google and within 7 days of doing the Google Review Automation, it now reached into 24 reviews. From 4th to 2nd result in Google. As a result, students will enroll to them because of these good reviews.

As part of it, they don't have to reply to these reviews manually, because we can set "Reviews AI" that automatically responds depends on the feedback they provided.

Wondering how I did this?

TESTIMONIALS

Hear what our clients are saying

Online Reputation Campaign

Here's a coffeeshop owner. I created a review page that when customer will scan the QR code they get into either Google or Facebook review link. Before the execution, I trained the employees on how to properly ask the customers to leave a review, and other elements are based on their old reviews. Make the customer feel valued and welcomed!

The owner even hired me as their Social Media Marketing where I create graphics and videos for the coffeeshop and post to their social media accounts.

PROJECTS

Retreat Project

Online Reputation Campaign

During the retreat project, I leveraged my skills in GoHighLevel (GHL) to design and implement customized pipelines, automated workflows, and high-converting sales funnels. I built seamless automations that streamlined client engagement, integrated review management to boost credibility, and optimized the entire customer journey. By aligning these systems with the retreat’s goals, I helped the client achieve their first successful retreat, showcasing my ability to combine technical expertise with strategic marketing execution.

There's more

Mini App Developer

My own version of Flappy Bird in desktop view

Customer Service Representative

Sales Agent


09776947586

roselleann.nicer28@gmail.com

Munoz, Nueva Ecija

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